Mediation and communication practices in education

Authors

  • Elena Usmanova National Research Ogarev Mordovia State University, Saransk, Russia.
  • Elena Khokhlova National Research Ogarev Mordovia State University, Saransk, Russia.
  • Roman Fedoseev Kazan Institute (branch) The All-Russian State University of Justice (RLA of the Ministry of Justice of Russia), Kazan, Russia.

DOI:

https://doi.org/10.20952/revtee.v14i33.16562

Keywords:

Mediation, Dispute and conflict resolution, Mediator, Communication practices

Abstract

In the sphere of education, mediation and communication practices help not only to resolve disputes and conflicts most effectively but also to protect the interests of children and minors. The study aims to explore and analyze the effectiveness of mediation and communication practices in resolving conflicts in educational organizations, as well as identify trends in the development of this institution. The importance and role of using mediation and communication practices in conflict resolution in the sphere of education are analyzed and the theoretical aspects of the effectiveness of mediation in educational organizations are studied. The reasons for the emergence of conflicts in educational organizations are identified and the need to improve the effectiveness of mediation and communication practice implementation in conflict resolution in the sphere of education is substantiated. The study results allow outlining trends in the development of the studied institution. Further research can address the effectiveness of mediation and communication practices and the feasibility of using various methods and techniques to improve the use of mediation and communication skills in educational legal relations.

Downloads

Download data is not yet available.

Author Biographies

Elena Usmanova, National Research Ogarev Mordovia State University, Saransk, Russia.

ORCID: https://orcid.org/0000-0003-3723-3804   

Elena Khokhlova, National Research Ogarev Mordovia State University, Saransk, Russia.

ORCID: https://orcid.org/0000-0003-4958-277X 

Roman Fedoseev, Kazan Institute (branch) The All-Russian State University of Justice (RLA of the Ministry of Justice of Russia), Kazan, Russia.

ORCID: https://orcid.org/0000-0001-7752-4513

References

Banykina, S. V. (2001). Pedagogicheskaia konfliktologiia: sostoianie, problemy issledovaniia i perspektivy razvitiia [Pedagogical conflictology: state, research problems, and development prospects]. In: Stepanov, E. I. (Ed.). Sovremennaia konfliktologiia v kontekste kultury mira. Moscow: Editorial URSS, pp. 373-394
Burguet, M. (1999). El educador como gestor de conflictos. Bilbao: Desclée de Brouwer.
Carter, C. (2000). Conflict mediation at school: peace through avoidance? Report No. UD033083. ERIC Document Reproduction Service No. ED 433396.
Costa, E. P. d., & Costa, I. V. (2020). Continuing teacher training in conflict mediation: a socio-educational strategy for the current school. International Journal of Management Science and Business Administration, 6(4), 63-69. http://dx.doi.org/10.18775/ijmsba.1849-5664-5419.2014.64.1006
Federal State Budgetary Institution "Federal Institute of Mediation". (n.d.). Analytical Report "Monitoring of the activities of mediation services in the constituent entities of the Russian Federation". Available: https://fcprc.ru/wp-content/uploads/2021/03/Monitoring-2020-goda.pdf
Federal State Budgetary Institution "Federal Institute of Mediation". (2015). Report on ensuring the implementation in educational institutions of the Concept for the development of a network of mediation services until 2017 in order to implement restorative justice in relation to children, including those who have committed socially dangerous acts, but have not reached the age at which criminal responsibility occurs in the Russian Federation. Available: http://fedim.ru/wp-content/uploads/2019/06/otchet-ob-obespechenii-realizacii-koncepcii.pdf
Ibarra, L. (2002). Los conflictos escolares: un problema de todos. Habana: Universidade De la Habana.
Ibarrola-García, S., & Iriarte, C. (2013). Evaluation of a school mediation experience. Procedia - Social and Behavioral Sciences, 84, 182-189. https://doi.org/10.1016/j.sbspro.2013.06.532
Jares, X. R. (2002). Educação e conflito: Guia de educação para a convivência. Porto: Edições Asa.
Korotun, A. V. (2019). Pravovye osnovy organizatsii sluzhb shkolnoi mediatsii v obrazovatelnykh organizatsiiakh [Legal basis for the organization of school mediation services in educational organizations]. Vestnik sotsialno-gumanitarnogo obrazovanioa i nauki, 2, 31-37.
Nozhichkina, L. V. (2014). Sindrom emotsionalnogo vygoraniia pedagogov – istochnik konfliktov v obrazovatelnoi srede [Emotional burnout syndrome among educators as a source of conflicts in the educational environment]. Conflictology, 1, 149-164.
Pentin, A. A. (2017). Vosstanovitelnaia kultura v shkole. Prodolzhenie diskussii [Restorative culture in a school. Continuation of the discussion]. Vestnik federalnogo instituta mediatsii, 4, 30-41.
Perov, V. Iu. (2004). Etika diskursa i kommunikativnye praktiki [Discourse ethics and communication practices]. In: Dudnik, S. I. (Ed.). Kommunikatsiia i obrazovanie. Collection of articles. Saint Petersburg: Sankt-Peterburgskoe filosofskoe obshchestvo, pp. 404-417.
Pineda, M., Serrano, M. P., & Altarejos, A. (2019). Some considerations on the resolution of school conflict. Conrado, 15(67), 135-142.
Possato, B. C., Rodríguez-Hidalgo, A., Ortega-Ruiz, R., & Zan, D. D. P. (2016). The mediator of school conflicts: experiences in South America. Psicologia Escolar e Educacional, 20(2), 357-366. http://dx.doi.org/10.1590/2175-353920150202992
Rahim, M. (2002). Toward a theory of managing organizational conflict. The International Journal of Conflict Management, 13(3), 206-235. http://dx.doi.org/10.1108/eb022874
Rahim, M. A., & Bonoma, T. V. (1979). Managing organizational conflict: a model for diagnosis and intervention. Psychological Reports, 44(3), 1323-1344. http://dx.doi.org/10.2466/pr0.1979.44.3c.1323
Shamlikashvili, Ts. A. (2016). Issledovanie i obobshchenie opyta zarubezhnykh organov i organizatsii, rabotayushchikh v oblasti shkolnoi mediatsii v obrazovatelnykh organizatsiiakh s tseliu razrabotki predlozhenii po sovershenstvovaniiu sluzhb shkolnoi mediatsii v Rossiiskoi Federatsii [The study and summarization of the experience of foreign bodies and organizations working in the field of school mediation in educational organizations for the purpose of developing proposals for the improvement of school mediation services in the Russian Federation]. Moscow: FGBU "FIM". Available: http://fedim.ru/wp-content/uploads/2016/12/2.8_Otchet.pdf
Silva, F., & Flores, P. (2014). O conflito em contexto escolar: transformar barreiras em oportunidade. In: Carvalho, M. J., Loureiro, A., & Ferreira, C. A. (Eds.). Atas XII Congresso da Sociedade Portuguesa de Ciências da Educação, Ciências da Educação: espaços de investigação, reflexão e ação interdisciplinar. Vila Real: De Facto Editores, pp. 253-268. Available: http://xiicongressospce2014.utad.pt/
Valente, S., Lourenço, A., & Németh, Z. (2020). School conflicts: causes and management strategies in classroom relationships. In: Interpersonal Relationships. https://doi.org/10.5772/intechopen.95395

Downloads

Published

2021-10-12

How to Cite

Usmanova, E., Khokhlova, E., & Fedoseev, R. (2021). Mediation and communication practices in education. Revista Tempos E Espaços Em Educação, 14(33), e16562. https://doi.org/10.20952/revtee.v14i33.16562

Issue

Vol. 14 No. 33 (2021): Publicação Contínua

Section

Publicação Contínua

License

Copyright (c) 2025 Revista Tempos e Espaços em Educação

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

À Revista Tempos e Espaços em Educação ficam reservados os direitos autorais pertinentes a todos os artigos nela publicados. A Revista Tempos e Espaços em Educação utiliza a licença https://creativecommons.org/licenses/by/4.0/ (CC BY), que permite o compartilhamento do artigo com o reconhecimento da autoria.